If you have any worries, concerns or further questions, please don’t hesitate to
contact us via the chat feature at www.parklivekent.com
If you have any worries, concerns or further questions, please don’t hesitate to contact us via the chat feature at www.parklivekent.com
The event will consist of arena standard staging, lighting and sound, as well as numerous
fully licensed bars and street food vendors.
The event will consist of arena standard staging, lighting and sound, as well as numerous fully licensed bars and street food vendors.
All general admission seating customers will have an unreserved seat in our exclusive seated viewing area.
The event will consist of arena standard staging, lighting and sound, as well as numerous fully licensed bars and street food vendors.
Yes, there will be a variety of toilets from disabled to standard portaloos. We will be monitoring these throughout
the event to ensure that they are as clean as possible.
Yes, there will be a variety of toilets from disabled to standard portaloos. We will be monitoring these throughout the event to ensure that they are as clean as possible.
The main Proms entrance will be situated opposite Mote Park Café, with Mote Park’s main
entrance off Mote Avenue being the best way to access the site.
The main Proms entrance will be situated opposite Mote Park Café, with Mote Park’s main entrance off Mote Avenue being the best way to access the site.
You unfortunately cannot leave and re-enter the event.
Each customer will be searched and so too will their bags. There will be a zero tolerance approach
implemented by our experienced and professional security team.
All food, drinks (500ml of sealed bottled water is permitted), glass and sharp objects will be
confiscated upon entry. We ask that you do not bring perfume or any other valuable cosmetics to the event
because it will be confiscated and there is no guarantee that you will get it back. We take no responsibility for
any lost valuables at the entrance or inside the event.
There will also be a medical area on site, where trained first-aiders and paramedics
will be available at any time.
Each customer will be searched and so too will their bags. There will be a zero tolerance approach implemented by our experienced and professional security team.
All food, drinks (500ml of sealed bottled water is permitted), glass and sharp objects will be confiscated upon entry. We ask that you do not bring perfume or any other valuable cosmetics to the event because it will be confiscated and there is no guarantee that you will get it back.
We take no responsibility for any lost valuables at the entrance or inside the event.
There will also be a medical area on site, where trained first-aiders and paramedics will be available at any time.
All VIP ticket holders will have exclusive access to the following:
Fast track entry, access to private side-of-stage VIP bar, side-of-stage viewing area access, luxury toilets,
relaxed seating area and free souvenir reusable cup
All VIP ticket holders will have exclusive access to the following:
Fast track entry, access to private side-of-stage VIP bar, side-of-stage viewing area access, luxury toilets, relaxed seating area and free souvenir reusable cup
Unfortunately camping is not available.
Yes, parking tickets are available from our ticket page.
The weather shouldn’t affect the Proms l too much because of the time of year, however, the ground
may become wet and soft, so if the weather up to and including the day of the festival is wet,
we would advise wearing your wellies and waterproof jackets!
The weather shouldn’t affect the Proms too much because of the time of year, however, the ground may become wet and soft, so if the weather up to and including the day of the festival is wet, we would advise wearing your wellies and waterproof jackets
Yes, picnics are permitted into the event (NO ALCOHOL) but please note, all customers bringing food
into the event will need to join our picnic searching lanes, which will increase queueing times.
You can also pre-order picnic hampers from us, more information coming soon…
All alcohol being brought into the event will be confiscated, however there will be plenty
of fully stocked bars inside the event.
Yes, picnics are permitted into the event (NO ALCOHOL) but please note, all customers bringing food into the event will need to join our picnic searching lanes, which will increase queueing times.
You can also pre-order picnic hampers from us, more information coming soon…
All alcohol being brought into the event will be confiscated, however there will be plenty of fully stocked bars inside the event.
Unfortunately not, the only animals that are permitted on site are registered guide dogs
Yes, you’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however
please be aware that these must be placed behind the pre-purchased seating.
Yes, you’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however please be aware that these must be placed behind the pre-purchased seating.
Yes, however it must not be used for commercial use unless given permission by
the event organiser prior to the event.
Yes, however it must not be used for commercial use unless given permission by the event organiser prior to the event.
We ask that you do not bring perfume or any other valuable cosmetics to the event because it will be
confiscated and there is no guarantee that you will get it back. We take no responsibility for any lost
valuables at the entrance or inside the event.
We ask that you do not bring perfume or any other valuable cosmetics to the event because it will be confiscated and there is no guarantee that you will get it back. We take no responsibility for any lost valuables at the entrance or inside the event.
To make an official complaint, please contact us via the chat feature at www.parklivekent.com, however please
ensure that your complaint is made within seven days of the event.
To make an official complaint, please contact us via the chat feature at www.parklivekent.com, however please ensure that your complaint is made within seven days of the event.
There will be an array of food vendors and bars, offering a wide variety of cuisines and beverages
available to purchase throughout the event.
Picnics are also permitted into the event (NO ALCOHOL) but please note, all customers bringing
food into the event will need to join our picnic searching lanes, which will increase queueing times.
All alcohol being brought into the event will be confiscated, however there will be plenty of
fully stocked bars inside the event.
There will be an array of food vendors and bars, offering a wide variety of cuisines and beverages available to purchase throughout the event.
Picnics are also permitted into the event (NO ALCOHOL) but please note, all customers bringing food into the event will need to join our picnic searching lanes, which will increase queuing times.
All alcohol being brought into the event will be confiscated, however, there will be plenty of fully stocked bars inside the event.
You will be able to purchase food and drink from every outlet with both cash and card.
Unfortunately not, so either bring enough cash for the day or pay via card.
Yes, disabled customers are required to purchase a ticket and then send the confirmation, as well as a
photo/copy of their DLA/PIP letter to us via the chat feature at www.parklivekent.com. We will then process the
documents and provide them with a carer ticket free of charge.
Yes, disabled customers are required to purchase a ticket and then send the confirmation, as well as a photo/copy of their DLA/PIP letter to us via the chat feature at www.parklivekent.com. We will then process the documents and provide them with a carer ticket free of charge.
Yes, there will be numerous disabled toilets on site.
The event is fully wheelchair accessible.
Unfortunately there will not be a specific disabled viewing area, however please show your
blue badge upon arrival and our marshals will do their best to locate you as close to the stage as possible.
Unfortunately there will not be a specific disabled viewing area, however please show your blue badge upon arrival and our marshals will do their best to locate you as close to the stage as possible.
There will be parking available for disabled customers in Mote Park’s over-flow car park.