FREQUENTLY ASKED QUESTIONS
If you have any worries, concerns or further questions, please contact us via
the chat feature at www.parklivekent.com.
If you have any worries, concerns or further questions, please contact us via the chat feature at www.parklivekent.com.
CAN WE LEAVE SITE AND COME BACK?
CAN I BRING MY OWN FOOD AND DRINK?
You are not permitted to bring any food or drinks onto the site, apart from one
500ml sealed bottle of water per person.
You are not permitted to bring any food or drinks onto the site, apart from one 500ml sealed bottle of water per person.
CAN I BRING MY PET
Registered guide dogs only.
CAN I BRING A CHAIR OR BLANKET
You’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however
please be aware that these cannot be placed directly in front of the stage because it creates a hazard.
You must be behind the barriers, which will be clearly signposted.
You’re welcome to bring your own seating (folding, camping chairs) and blankets to sit on, however please be aware that these cannot be placed directly in front of the stage because it creates a hazard. You must be behind the barriers, which will be clearly signposted.
CAN I BRING MY PERFUME OR COSMETICS?
We do not allow perfumes or liquids to be brought on to the site and no glass bottles of any kind.
All glass vessels will be confiscated and not returned.
CAN I PAY VIA CASH OR CARD AT THE BARS?
No but you can use cash or debit card to top-up your cashless event card at a Top Up Station.
Please refer to the Cashless page for more info
Unfortunately not, you won’t be able to purchase any food or drink at the event without tokens. Please see our token page for more information.
CASHLESS
CAN I PAY VIA CASH OR CARD AT THE BARS?
No but you can use cash or debit card to top-up your cashless event card at a Top Up Station.
Please refer to the Cashless page for more info
PRICES
- Beer / Cider (Pint) - £6.00 / £7.00
- Spirit + Mixer (Single) - £6.00 / £7.00
- Spirit + Mixer (Double) - £10.00 / £11.00
- Wine / Prosecco - £8.00 / £9.00
- Soft Drinks - £3.00 / £4.00
Beer / Cider (Pint) – £6.00 / £7.00
Spirit + Mixer (Single) – £6.00 / £7.00
Spirit + Mixer (Double) – £10.00 / £11.00
Wine / Prosecco – £8.00 / £9.00
Soft Drinks – £3.00 / £4.00
Please note, all food vendors are independent and therefore charge their own prices.
ACCESSIBILITY
DO YOU OFFER COMPLIMENTARY CARERS TICKETS?
Yes, customers are required to purchase a ticket for themselves, and then send the order confirmation,
as well as a photo of their DLA/PIP letter to customer@lucuslive.com, where we will then process the
documents and email you a carer pass free of charge.
Yes, customers are required to purchase a ticket for themselves, and then send the order confirmation, as well as a photo of their DLA/PIP letter to customer@lucuslive.com, where we will then process the documents and email you a carer pass free of charge.
Will there be ACCESSIBLE toilets?
Yes, there will be numerous accessible toilets on site.
What is accessibility like?
The event is fully wheelchair accessible.
Will there be a disabled viewing area?
Yes, there will be a designated viewing platform for our disabled guests.
Is there disabled parking?
Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car
park and our marshals will direct you to the disabled parking bays.
Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car park and our marshals will direct you to the disabled parking bays.