FREQUENTLY ASKED QUESTIONS

If you have any worries, concerns or further questions, please contact us via the
chat feature at www.parklivekent.com.

If you have any worries, concerns or further questions, please contact us via the chat feature at www.parklivekent.com.

CAN WE LEAVE SITE AND COME BACK?

Once you have entered the event, you will not be able to leave and re-enter.

Once you have entered the event, you will not be able to leave and re-enter.

CAN I BRING MY OWN FOOD AND DRINK?

You are not permitted to bring any food or drinks onto the site, apart from one
500ml sealed bottle of water per person.

You are not permitted to bring any food or drinks onto the site, apart from one 500ml sealed bottle of water per person.

CAN I BRING MY PET

Registered guide dogs only.

CAN I BRING A CHAIR OR BLANKET

You’re welcome to bring your own seating (folding / camping chairs) and blankets to sit on,
however, you must be behind the barriers, which will be clearly signposted.

You’re welcome to bring your own seating (folding / camping chairs) and blankets to sit on,
however, you must be behind the barriers, which will be clearly signposted.

CAN I BRING MY PERFUME OR COSMETICS?

We do not allow perfumes or liquids to be brought on to the site and no glass bottles of any kind.

All glass vessels will be confiscated and not returned.

CAN I PAY VIA CASH OR CARD AT THE BARS?

Yes, both cash and card will be accepted.

Yes, both cash and card will be accepted.

PRICES

Beer / Cider (Pint) – £6.00 / £7.00

Spirit + Mixer (Single) – £6.00 / £7.00

Spirit + Mixer (Double) – £10.00 / £11.00

Wine / Prosecco – £8.00 / £9.00

Soft Drinks – £3.00 / £4.00

Please note, all food vendors are independent and therefore charge their own prices.

ACCESSIBILITY

DO YOU OFFER COMPLIMENTARY CARERS TICKETS?

Yes, customers are required to purchase a ticket for themselves, and then send the order confirmation,
as well as a photo of their DLA/PIP letter to customer@lucuslive.com, where we will then process the
 documents and email you a carer pass free of charge.

Yes, customers are required to purchase a ticket for themselves, and then send the order confirmation, as well as a photo of their DLA/PIP letter to customer@lucuslive.com, where we will then process the documents and email you a carer pass free of charge.

Will there be ACCESSIBLE toilets?

Yes, there will be numerous accessible toilets on site.

What is accessibility like?

The event is fully wheelchair accessible.

Will there be a disabled viewing area?

Yes, there will be a designated viewing platform for our disabled guests.

Is there disabled parking?

Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car
park and our marshals will direct you to the disabled parking bays.

Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car park and our marshals will direct you to the disabled parking bays.